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Corrective Action Announced by Consumer Product Safety Commission Regarding Relay G10 Wireless Systems

Corrective Action Announced by Consumer Product Safety Commission Regarding Relay G10 Wireless Systems

CALABASAS, Calif. March 12, 2020 — The Consumer Product Safety Commission today annnounced the following corrective action:

Recall Number: 20-089

Yamaha Guitar Group Recalls Line 6 Digital Wireless Equipment for Electric Guitars Due to Fire and Injury Hazards

Recall Summary:

Name of Product: Line 6 Relay G10 Digital Wireless Guitar Systems and USB Charging Cables

Hazard: The lithium-ion battery can overheat and the battery cover can separate with force, posing fire and injury hazards.

Remedy: Refund, Repair

Consumers should immediately stop using the recalled products and contact Yamaha to receive a free repair for the G10 Family of Products, and a full refund for the G10T USB charging cable.

Consumer Contact:
Yamaha toll-free at 877- 865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday, or online at www.line6.com and click on “Corrective Action” or go to www.line6.com/g10recall for information on how to download a firmware update for the G10 Family of Products and to get a refund for the charging cable.

Recall Details

Units: About 82,000 (In addition, about 4,700 units were sold in Canada)

Description: This recall involves Line 6 Relay G10, G10S (G10SR), and G10T Digital Wireless Guitar System (G10 Family of Products) that allows an electric guitar to be connected wirelessly to an amplifier. The system consists of a transmitter, a receiver, and a charger. The receivers have both a 1/4” and XLR output to connect to an amplifier or other audio equipment. The products are black in color. The Relay G10T transmitter is stamped “Relay G10” and has a four-digit date code followed by a six-digit individual serial number.

G10G10S (G10SR)G10T
Serial ####Serial ###Serial ###
660100000167360000016640000001

Incidents/Injuries: Yamaha is aware of four incidents worldwide of the battery cover separating forcefully from the transmitter, including one report of minor property damage. No injuries have been reported.

Sold At: Guitar Center, Sweetwater Sound, Musicians Friend, Sam Ash, and other small retailers nationwide and online at Amazon.com from March 2016 through December 2019 for about $180 for the G10, $250 for the G10S, $100 for the G10T and about $15 for the USB Charging cable.
Importer: Yamaha Guitar Group Inc., of Calabasas, Calif

Manufactured in:China

In Conjunction With: Canada

Health Canada’s press release is available at:
https://www.healthycanadians.gc.ca/recall-alert-rappel-avis/index-eng.php

Recalled Relay G10 (G10T Transmitter and G10R Receiver)
Recalled Relay G10 (G10T Transmitter and G10R Receiver)
Recalled Relay G10 USB Charge Cable
Recalled Relay G10 USB Charge Cable
Recalled Relay G10S System (G10T Transmitter, G10SR Receiver)
Recalled Relay G10S System (G10T Transmitter, G10SR Receiver)

This recall was conducted voluntarily by the company under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About U.S. CPSC: The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publiclyannounced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.saferproducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall: 800-638-2772 (TTY 301-595-7054) Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime Call to get product safety and other agency information and to report unsafe products.

About Line 6, Inc.

For more than two decades, Line 6 has created products that empower musicians to achieve their full creative potential—from the world’s first modeling amplifier and the iconic red POD to the Helix and HX families of guitar processors and Powercab active guitar speaker systems. These and many other products have received numerous accolades and awards, including the Guitar World “Platinum Award,” the Premier Guitar “Premier Gear Award,” and the Guitar Player “Editors’ Pick” Award. For more information, visit line6.com.

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Written by dshowmusic.com

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